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Terms & Conditions
We respect our customers and understand that you are concerned about privacy and the use of your personal information. We consider the information you choose to share with us personal and confidential. We provide this explanation about our information practices to show you our commitment to protect your privacy.
The Information We Collect
At the time you register on our site, make a purchase request or agree to participate in a promotion, we collect and store the following types of information:
Credit/Debit Card Information
This information is required in order to process your order. We may also use this information to customize your experience using our website.
We may ask you to submit information about other people if you order a gift to be sent directly to the recipient. In such circumstances, we will ask for the recipient's name, address, telephone number and e-mail address.
We may ask you for personally-identifying information at other times, such as if you enter into a promotion, communicate with us, or complete a survey.
We may automatically gather general statistical information about our website and visitors, such as IP addresses, browsers, pages viewed, number of visitors, goods and services purchased, transactions completed, etc. To do this, we use action tags and cookies provided by our site analytics and marketing company. Although these companies log the information coming from our site on our behalf, we authorize how that data may or may not be used.
Our website analytics company uses this data in the aggregate to determine how visitors use our site so we can improve website experiences. In addition, this information is used to better serve you with appropriate and relevant marketing offers.
The Way We Use Information
Because our goal is to provide products that best meet your needs, we evaluate your personal interactions with us in an effort to bring you the products which best suit your tastes. In addition, we use your information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our site's content, layout, and services.
We may use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new products, services and promotions. At times we may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience or requests, which we may use to customize our products and services for you.
The email addresses that we collect are used by us to contact consumers for marketing purposes and Frenchy's will not share this information with other organizations for commercial purposes.
When you supply us with your postal address or phone number online you may receive periodic mailings or phone calls from us. If you would rather not receive such offers, just call or write to let us know.
If you place a request for products or services, we use your personal information to ship your order.
We may also use or disclose information to resolve disputes or investigate problems. We may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our products and services.
We may use your IP address to help diagnose problems with our servers, to manage our website and to enhance our site based on the usage pattern data we receive.
We are committed to preventing others from unauthorized access to the personal information you provide to us, and we maintain procedures and technology designed for this purpose. We take steps to protect the information we have about you, including the following:
We update and test our technology on a regular basis in order to improve the protection of customer information.
Changes To Our Policy
By using our website, you consent to the collection and use of this information in the manner we have described above.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections or changes.